Shipping Policy
Shipping Policy
Thank you for shopping with GiftPostBox! This Shipping Policy outlines the details of our delivery services, timelines, and related policies for orders shipped within the United States.
Delivery Coverage
We currently offer shipping to all 50 states within the United States, including Alaska, Hawaii, and Washington, D.C. Please note that delivery to remote areas (e.g., certain islands, military bases, or ZIP codes with limited carrier access) may be subject to additional fees or extended delivery times. These restrictions will be clearly indicated during checkout based on your shipping address.
Order Processing Time
Standard Processing: Most orders are processed and prepared for shipment within 1–3 business days after payment confirmation.
Extended Processing: During peak seasons (e.g., Black Friday, Christmas) or promotional events, processing time may be extended to 3–5 business days due to high order volume. We appreciate your patience during these periods.
Exclusions:Processing time does not include weekends (Saturday and Sunday) or U.S. federal holidays, such as:
- New Year’s Day (January 1)
- Martin Luther King Jr. Day (Third Monday in January)
- Presidents’ Day (Third Monday in February)
- Memorial Day (Last Monday in May)
- Independence Day (July 4)
- Labor Day (First Monday in September)
- Columbus Day (Second Monday in October)
- Veterans Day (November 11)
- Thanksgiving Day (Fourth Thursday in November)
- Christmas Day (December 25)
Shipping Methods & Delivery Timelines
Once your order is processed and shipped, you will receive a tracking number via email to monitor your package’s status. Delivery times vary by shipping method:
| Shipping Method | Carrier Examples | Estimated Delivery Time | Suitable For |
|---|---|---|---|
| Standard Shipping | USPS Priority Mail, UPS Ground | 3–5 business days | Most lightweight/small items; cost-effective option. |
| Expedited Shipping | FedEx 2Day, UPS 2nd Day Air | 2–3 business days | Time-sensitive orders needing faster delivery. |
| Express Shipping | FedEx Priority Overnight, UPS Next Day Air | 1 business day (weekdays only) | Urgent orders (must be placed before the carrier’s daily cutoff time, typically 12:00 PM ET). |
Shipping Fees
Shipping fees are calculated based on the weight, dimensions, and destination of your package, as well as the shipping method selected. You can view the exact shipping cost during checkout before completing your order.
Free Shipping Promotion:Occasionally, we offer free standard shipping on orders over a specified amount (e.g., orders over $50). Eligibility and details will be clearly stated on our website during the promotion period.
Tracking Your Package
After your order ships, a tracking number will be sent to the email address provided during checkout. You can track your package using the carrier’s website (e.g., USPS, FedEx, UPS) or via the “Order Tracking” page on our site by entering your order number and email.
Address Changes & Undeliverable Packages
Address Changes: We cannot modify shipping addresses after an order has been processed. Please ensure your shipping address is accurate during checkout.
Undeliverable Packages: If a package is returned to us as undeliverable (e.g., incorrect address, recipient unavailable), we will contact you to arrange re-shipment. Additional shipping fees may apply for re-shipment; if you choose to cancel the order, a refund will be issued minus the original shipping cost.
Lost or Damaged Packages
Lost Packages: If your package is marked as “delivered” but not received, please contact us within 7 days of the delivery date. We will work with the carrier to investigate. Refunds or replacements will be issued if the package is confirmed lost.
Damaged Packages: Inspect your package upon delivery. If items are damaged, take photos of the packaging and damaged goods, then contact us within 48 hours of delivery. We will arrange a refund or replacement at no additional cost.
Contact Us
For questions about shipping, tracking, or delivery issues, please contact our customer service team:- Email:Service@giftpostbox.com
- Hours: [e.g., Monday–Friday, 9:00 AM–5:00 PM ET]